Shipment

Thank you for your interest in our products and your trust in our service. Below you will find important information about our shipping policy.

1. Shipping Regions: Currently, we only ship to selected regions. Please check during checkout if your region is within our shipping range. For more information on shipping to specific locations, please do not hesitate to contact us.
2. Shipping Partners: Our shipments are handled by a reliable external partner based in Switzerland. This collaboration ensures efficient and reliable delivery of your order.
3. Shipping Time:
   – For shipments within Switzerland, we aim to deliver your order within 1 to 3 business days after shipping.
   – For international shipments, estimated delivery times vary between 5-10 business days, depending on the specific destination.
4. Shipping Costs: Shipping costs are calculated at checkout based on the weight and destination of your order. Any customs charges or taxes that apply to the specific destination are the responsibility of the recipient.
5. Delivery: We would like to remind you that the estimated delivery time is indicative and can be subject to unforeseen circumstances or delays at customs.
6. Order Tracking: You have the option to enable order tracking for an additional charge. Contact us for more information about activating this service.
7. Lost or Damaged Packages: In case of loss or damage during transport, we kindly request you to contact us immediately. We will do our utmost to resolve the issue and provide a suitable solution.

For further questions or comments about our shipping policy, we are at your service. Please contact us at info@vapemaster.ch.

Please note that this shipping policy is subject to changes without prior notice. We advise you to regularly check this page for any updates or to contact us for more information.
Thank you for your understanding and cooperation.