Terms & conditions

These general terms and conditions govern the use of the Vapemaster.ch website and the purchase of products through this website. By visiting the website or purchasing products through this website, you agree to these general terms and conditions. Please read these terms carefully before using the website or making a purchase.

1. Products:

a. Assortment: Vapemaster.ch offers an extensive range of electronic cigarettes, e-liquids, and related accessories. We strive to provide innovative and high-quality products that meet the needs and expectations of our customers.

b. Product Information: While we are committed to accurate product descriptions, we acknowledge that information evolves. We advise customers to contact us for any clarifications and aim for transparency in our communication.

2. Orders and Payments:

a. Age Requirement: By placing an order with Vapemaster.ch, the customer confirms that they are at least 18 years old and legally authorized to make such purchases, emphasizing the importance of responsible use.

b. Information: It is crucial that customers provide accurate, complete, and up-to-date information during the order process to ensure smooth order processing.

c. Payments: Transactions are securely processed through protected payment gateways. Clarity on prices, including taxes, and any additional shipping costs is provided in advance.

3. Shipping:

a. Processing: Vapemaster.ch is committed to efficiently processing and dispatching orders. Delivery times are subject to the conditions of the chosen shipping partner, with the intention of providing customers with optimal service.

4. Return Policy:

a. Acceptance: Returns are accepted within a specific timeframe after receiving the product, following the established return policy of Vapemaster.ch, placing customer satisfaction at the forefront.

b. Responsibility: Unless otherwise stated in the return policy, customers are responsible for the costs and safe return of products, with attention to environmental considerations.

5. Intellectual Property:

a. Content: All content on Vapemaster.ch, including but not limited to text, images, logos, button icons, images, audio clips, digital downloads, and software, is the exclusive property of Vapemaster.ch and is protected by international copyrights.

6. Limitation of Liability:

a. Liability: Vapemaster.ch disclaims liability for direct, indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products. Customer safety and responsible use are paramount.

7. Applicable Law:

a. Jurisdiction: These general terms and conditions are governed by and interpreted in accordance with the laws of Switzerland. In case of disputes, the courts of Switzerland have exclusive jurisdiction, ensuring legal clarity and fair dispute resolution.

8. Changes:

a. Right to Amend: Vapemaster.ch reserves the right to modify these general terms and conditions at any time. Customers are encouraged to regularly check these terms for updates. Changes take effect immediately upon posting on the website, aiming for transparency and clarity in communication.